Customer Service and Experience Management

According to the recent Marketing trends research conducted in the UK, 95 percent of the senior business leaders agree that the next competitive battleground is around customer service and experience management. Micent^® consultants have unparalleled experience on projects conducted across Europe and East Asia which makes Micent^® the only strategic partner you would need to make your business future-proof.

Business Management

Micent^® has significant experience in delivering consulting projects where the key objectives are to implement commercially viable solutions to businesses that are often found challenging. The embedded set of skills and subject matter expertise on key business management cycles combined with individual experience of managing projects for both not-for-profit organisations and worldwide commercial enterprises make Micent^® consultancy team an invaluable professional services resource for your organisation.

Marketing and Communications Management

Marketing and Communications strategies have direct impact on Customer Experience Management. That is why as Micent^® we blend our out-of-the-box thinking with UK's industrial knowledge and expertise. Rather than generic solutions, we provide true tailor made approaches built on contemporary trends and our clients' business requirements.

Human Resources Management

Human Resources function is one of the key pillars of the companies seeking sustainable growth. Micent^® consultancy team offers you in depth analysis of human resources processes to identify the strong relation with company strategy and culture. We aim to become your most valued partner that provides solutions to your business for integrating contemporary management strategies into your corporate vision.